Quality Policy

Our Commitment to Excellence

We at Digicall Global are committed for delivering high quality Call Center/BPO Services across variety of processes covering multiple domains. We aspire to be one of the leading providers of quality services which meet or exceed the expectations of our clients at all times. Maximizing customer satisfaction is our goal.

The services offered at Digicall Global match the global call center quality standards. Quality policy has been designed keeping in mind the wide unimagined array of client related issues to be tackled with in a qualitative manner.

Our Quality Values and Beliefs

  • Quality, Innovation and Value in our Services.
  • Creativity and Teamwork in the Workplace.
  • Respect for our Clients, Suppliers, Employees and Community.
  • And above all, Honesty and Integrity in all that we do.

Our Quality Objectives

  • Exceed customer expectations in terms of quality and performance of solutions.
  • Offering quality software solutions.
  • To monitor, benchmark and continually improve our processes, service and employees performance to serve our clients better.
  • Timely delivery to meet client requirements.
  • Sustain and promote business growth and intellectual property.