Web Support

Email Marketing is considered to be a fast, flexible and effective way of getting marketing messages.We profile your customers and understand what best format suits them such as images, HTML, etc.

Digicall Global adheres to the Electronic Communications and Regulations Act introduced in December 2003 which allows sending Email blasts to only those people who have “opted-in” to be contacted.

Email Blasts

We are able to execute email campaigns on your behalf with targeted customers who have opted in to receive such promotional emails and updates.

Response Tracking

Along with sending bulk emails, we are also able to track who read your email, you forwarded it to another department, who did not even look into it, etc, and then follow up by a phone call to try and convert to a sale.

Helpdesk Services

As a call centre, we are able to staff suitable customer care representatives to reply to incoming mails and distribute mails internally depending on the enquiry (such as sales enquiry, refund request, etc).

Advantages of Email Marketing:

  • Flexibility to send plain text, images or graphics as per requirement
  • Easy for customers to forward them and help in building your reputation by word of mouth
  • Respondents can click on links and follow your call to action immediately
  • An efficient method to approach targets where it is difficult to approach them via the telephone