Telecom

The innovative new technologies, convergence and solutions that are changing business models, has redefined the way business happens in the telecom space.

Convergence based on VOIP, IPTV and IP Multimedia and consolidation are changing the industry landscape. It presents both opportunities and challenges for Communication Service Providers (CSPs). With change in telecommunications accelerating dramatically, telecom companies are looking for partners who can enhance customers service support, reduce cost and risks, and in the course increasing profitability.

Outsourcing has the potential of helping telecommunications companies manage cost pressures, gain access to specialized resources, optimize more customers.

Our Service offerings include:

  • Lead Generation
  • Outbound Sales
  • Cross-Selling and up-Selling Analytics
  • Inbound Contact Center and Billing
  • Logging and Monitoring Services Requests