Retail

The retail and consumer packaged goods industry, one of the largest worldwide, is thriving with growing economies and the resultant increase in purchase power, rapid strides in e-commerce and a larger supplier base.

Retailers are on a constant strive to review their operations, provide better retail customers support and implement change strategies to improve sales and profitability to remain competitive in the market place.

Digicall Global BPO combines a deep domain understanding and offers retail customers support spanning various components and services.

  • Customers Feedback management
  • Telemarketing and inside sales
  • Customers Ordering Support
  • MIS and Reporting