Banking & Finance

The Banking and Financial Services (BFC) industry is experiencing significant turmoil. Market volatility, increased regulation, shrinking demand, globalization and competition are driving the industry to adopt new operating models.

Banking BPO (Business Process Outsourcing) and Financial Services Outsourcing has been adopted as a key strategy to survive and thrive. Downsized workforces struggle to meet unparalleled pressures. Declining markets have spawned a need for original products to invigorate falling demand.

We add value to our client’s business by improving their customer’s satisfactions, unlocking cost efficiencies and streamlining processes through continuous improvements and technology optimization.

Our service offerings include:

  • New Account Set-up and maintenance
  • Customers Service
  • Portfolio administration
  • Adjustments and record retrievals
  • Billing and Collections